Customer Service

Tax Information

All products are “Made in India”, shipped from India, US custom cleared, duty paid. Prices quoted are all inclusive and there is no additional tax that will be added on the final sale.


The entire inventory listed in this website is available at the i-mart store located in Sunnyvale, CA, USA. All products are “Made in India” and shipped from India, US custom cleared/duty paid.

a) Customers can visit the store located in Sunnyvale CA in person and make purchases.
b) They can purchase online with the "store pick up" option so they will not incur any shipping charges.
c) For customers in other parts of USA, they can choose to ship. i-mart currently ships only Domestic (i.e. within the United States)

i-mart store uses the services of UPS or USPS to ship packages up to 70 lbs. All shipments are covered with loss and damages insurance for the merchandize value with the respective services.

If customers have any other preferences for Parcel Services please email us at providing your contact details so we can call and discuss your requirements in more detail.

For shipments above 70 lbs i-mart uses the services of R+L Carriers, fully insured. Shipments sent through carriers are door delivered.

i-mart ships to all states within USA to all cities and towns that have a local UPS and / or USPS office. Shipping charges will be calculated at the time of checkout. Please note that our shipping fees include our costs for order processing.

Handling Time

Orders require 1-2 working days to be processed. Orders that are placed on Saturday or Sunday will be considered as a Monday order.

Returns and Exchanges

It is our sincere endeavor to provide, as accurate a photo image of the product as possible. The photo is a representation of an entire stock. However there can be a minor variation depending on the browser that is used to view the photo.

i-mart store stocks and supply quality products. All products are thoroughly inspected before dispatch. We also respect your religious and cultural sentiments and assure you that all products supplied are first hand quality. If you were to receive erroneously a thoroughly incorrect merchandise or a merchandise in a damaged or defective condition you may please contact immediately providing photographs of the damaged merchandize as well as photos of the packages (including packing materials) as received.


All shipments are covered for insurance for loss and damages. The recipient can file insurance directly with UPS / USPS. 

Note that in the instance of a receiver filing a damage claim, they may contact i-mart at to provide any support documents that maybe required. Note that if products are received broken or in damaged condition (partial or full), receiver may file a claim, and will have to hold the parcel (including all packing material and carton box) in an "as is" condition. This has to be made available for an inspection.


  • Abhishek

    This Indian store has a huge variety of gift items and the Hindu idol and Puja mandir. Loved it.

  • Srikanth Munjuluri

    Amazing place. !!!

    Great collection of idols and pooja items. Details of the idols and pictures are master class. And warm hearts sitting at the desk. :)

  • Gopal Iyer

    Nice store for Indian handicrafts and temple/pooja items. Large collection of items big and small.
    Most items are reasonably priced.

  • Amanda Del Rio

    Found items needed for Diwali and Henna parties prior to my wedding. Large selection of Pooja items and idols.

  • Radha Muralidhara Hayagreev

    Large collection of Indian 'Golu' dolls. It's a good place to buy return gifts for any Indian host or guests. They also have carnatic classical music books, traditional
    tulsi pots, wooden temples for homes and many fancy personal apothecary like earrings, bangles, dance jewellery.

  • KiranKumar Nagendra

    Lots of good option to choose for gifts, pooja material. Good service

  • Brandon B

    Good selection of pooja items.

  • Kruthi Harsha

    Good collection of indian items.

  • Gayatri Devarakonda

    One place to get Lal Pooja items