Customer Service

Tax Information

All products are “Made in India”, shipped from India, US custom cleared, duty paid. Prices quoted are all inclusive and there is no additional tax that will be added on the final sale.

Shipping

The entire inventory listed in this website is available at the i-mart store located in Sunnyvale, CA, USA. All products are “Made in India” and shipped from India, US custom cleared/duty paid.

a) Customers can visit the store located in Sunnyvale CA in person and make purchases.
b) They can purchase online with the "store pick up" option so they will not incur any shipping charges.
c) For customers in other parts of USA, they can choose to ship. i-mart currently ships only Domestic (i.e. within the United States)

i-mart store uses the services of UPS or USPS to ship packages up to 70 lbs. All shipments are covered with loss and damages insurance for the merchandize value with the respective services.

If customers have any other preferences for Parcel Services please email us at i-martsunnyvale@india4you.com providing your contact details so we can call and discuss your requirements in more detail.

For shipments above 70 lbs i-mart uses the services of R+L Carriers, fully insured. Shipments sent through carriers are door delivered.

i-mart ships to all states within USA to all cities and towns that have a local UPS and / or USPS office. Shipping charges will be calculated at the time of checkout. Please note that our shipping fees include our costs for order processing.

Handling Time

Orders require 1-2 working days to be processed. Orders that are placed on Saturday or Sunday will be considered as a Monday order.

Returns and Exchanges

It is our sincere endeavor to provide, as accurate a photo image of the product as possible. The photo is a representation of an entire stock. However there can be a minor variation depending on the browser that is used to view the photo.

i-mart store stocks and supply quality products. All products are thoroughly inspected before dispatch. We also respect your religious and cultural sentiments and assure you that all products supplied are first hand quality. If you were to receive erroneously a thoroughly incorrect merchandise or a merchandise in a damaged or defective condition you may please contact i-martsunnyvale@india4you.com immediately providing photographs of the damaged merchandize as well as photos of the packages (including packing materials) as received.

Insurance

All shipments are covered for insurance for loss and damages. The recipient can file insurance directly with UPS / USPS. 

Note that in the instance of a receiver filing a damage claim, they may contact i-mart at i-martsunnyvale@india4you.com to provide any support documents that maybe required. Note that if products are received broken or in damaged condition (partial or full), receiver may file a claim, and will have to hold the parcel (including all packing material and carton box) in an "as is" condition. This has to be made available for an inspection.

 

Google Reviews

  • Ilavarasi N

    Very nice place for home decor and gifting ideas. Wide varieties and artistic items.

  • Sathish Kumar

    Best place for home decor item hand made with good collection& reasonable price

  • Diana “Dan” jayaker

    Came across this lovely place in Ecr near my house when I was searching for a house warming gift. glad I found the right place . They had a variety of gift articles in a nominal price range.I was so tempted and bought few for my house as well . If your on this road for a drive dnt miss this place .

  • Megha Jagadeesh

    Amazing collection of affordable home decor. It's unique..you can also get a lot of props for your miniature Garden. Lot of decor which can match your style!

  • Sujareetha Venkatanarayanan

    A cute place for shopping eco-friendly products. The best thing is there are a lot of options to pick and customize your own gift box. The Aikiya team is helpful and enthusiastic to provide you a peaceful shopping experience.

  • VED

    I loved almost everything about this shop. I came to buy some Golu dolls for my friend as a wedding gift. The dolls were so beautiful and by coincidence I met the owner of the store. She had such a strong passion for arts which i share with her and her story is amazing and I love why she started to sell these beautiful, artistic dolls. I hope her shop takes off and I wish her the best of luck.

  • Geetika Saxena

    Excellent shop, very good collection, awesome quality…. Loved the experience… thank you for helping me pick the right things Rasol and Dhanasekar

  • sreeja Rajadurai

    Great collections loved the brass items, ceramic and decor...beautiful traditional and modern stuffs in the store😄

  • Sakunthala K

    For my last mnt golu dolls shopping...
    Not disappointed with your stores..
    good return gift collection also..

  • Pradeep Gunalan

    Me and my friends came for a drive to Ecr to celebrate my frn’s birthday , stopped for lunch at Gossip in the same complex we found this beautiful shop , since we dnt get any gift we went to this shop . We bought her a beautiful Dining set . Must visit.

  • Maha Kv

    Had a good collection of gollu dolls in decent price range. Good options for gifting

  • Raghavi Lawrence

    Unique collections and kind service! Don’t miss to check them out

  • Cardin Roby

    A nice and wonderful place to buy some creative gift articles . You just can’t miss this place if you are on ECR it’s just next to Gossip Bistro restaurant

  • Sathiyanathan Mathiyalagan

    Lot of collections in this shop... Best place for Navaratri kolu toy purchasing...

  • shankar anand Radhakrishnan

    Wonderful place with artistic crafts.. Won't leave the buyer disappointed.

  • Lydia Manikandan

    Definitely recommended! Not a tourist trap ! Indian handmade products! Wide range of quality gifts. …

  • Karthick S

    Very nice collection with lot of dolls ... mini and huge at the back

  • SANJAY KUMAR

    Such a beautiful and wow place 🤩💖 they are haveling an unique and cute stuffs❤️ who are all seeing this review once go visit their shop and also they have garden ..definitely you will get an idea to decor your sweet home🏡... I'm very happy to share this review

  • santhosh pvssg

    Nice shop.. so many varieties available

  • lakshmi priya

    Such a lovely place, with unique collections.

  • Sakthi Kumar

    Such an amazing shop and wonderfull collections

  • Latha Chundru

    They beautiful collection of miniatures and handicrafts

  • MANOJ Sakthidharan

    Aikiya is a fab one stop for home decors and art crafts. They have a wide collection that actually gives you lot of ideas. Do visit for authentic collection

  • Jess Shaw

    Beautiful stock, great service.

  • Praveen B

    Ambience is too good , the staff handling good , over good experience shopping

  • sathya ramadas

    Excellent collections at nominal price

  • logesh waran

    Nice place to buy gollu dolls

  • Simon hopper

    A Unique place for handpicked gifts in ECR

  • Hema Nagarajan

    Good collection of golu dolls and collectibles

  • Madhu Mitha

    I never seen these kind of unique collections of craft things and home decor items. Awesome shop.

  • karthik gonsalvez

    Unique Antique Products at a Affordable Cost 👌🏻👏🏻

  • Pooja Pandey

    Nice and cute collection ☺️

  • bhargavi mukund

    Great stuff at reasonable prices

  • John Fernandez

    A business supporting local artisans. Love it.

  • Kartistic knight

    Best place to find art work.

  • Sandhya Kumaresan

    Highly recommended shop for gifts , they have very unique and awesome collections

  • Gayathri Devi Jayan

    Aikiya was very courteous, flexible, friendly and helpful. They helped me with the right choices and delivered on time. Would strongly recommend them.

  • Balachander K.V

    Very good service and good products .

  • Ifthikhar Ahmed

    Wonderful collections

  • reventh rev

    I bought a gift for my wife in this store. On that eve I was surprised to know that she got surprised with that☺️👍

  • Shruti Srikanth

    Good collections

  • Manasi Vignesh

    Thoughtfully curated artefacts! Perfect place for gifts on ecr!

  • Naren Karthik

    Nice craft works

  • Deepa Sharma

    Good collection

  • SABARI HARDWARE K VEERAIAH

    Good collection

  • Rishe Raja

    Everything here is super good and very attractive!

  • Priya Suresh

    Nice

  • Varanambigai Thiyagarajan

    Nice collection

  • Prema Pugazhendhi

    Good

  • Abi Shek

    Good service